Do we accept returns, exchanges, and cancellations?
Contact us within 14 days of delivery
Ship items back within: 30 days of delivery
For more information about returns please read our return policy here
The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Do we accept custom and personalized orders?
Yes. Feel free to contact us with all custom order inquiries. =) It's a joy for us to make unique designs for you!
Sizing details
  • Choose your bracelet size using the drop-down menu. If you need a special bracelet size please send us a message with details.
  • Did you purchase the wrong size, or need a bracelet re-strung? Contact us!
Can you track your package? 
Yes, you will receive a tracking number to keep up with your package status. 
Do we offer wholesale?
Are you in need of more items than what is available? Contact us via message to discuss wholesale or bulk purchases. Let's discuss what designs you want and how many.
When will my order ship and how long will it take to arrive? For more information please read our shipping policy here.
Your order will be shipped within 1-3 days after the order is placed unless the listing states otherwise or you purchased a custom order. 
  • USPS First Class will take between 2-3 business days for delivery
  • USPS Priority Mail will take 1-2 business days for delivery.

These are the estimates for most items unless the listing states otherwise.

Most packages are shipped via First Class Mail International Parcel. Delivery time varies by destination. Due to the extremely popular demand processing time for your order may take up to 2 to 5 business First Class Mail International, deliveries generally take between 7-10 days to arrive, although the USPS does not guarantee delivery dates or times. Package shipped internationally, may be subject to import taxes, customs duties, and/or fees imposed by the destination country. 

These are the estimates for most items unless the listing states otherwise.

Buyers are responsible for ensuring to comply with laws and regulations of the country of destination. 
How to Find an Accurate Bracelet Size

1. Measure your wrist below the wrist bone (where you would normally wear your bracelet) using a bracelet gauge, a flexible measuring tape or a strip of paper. 

2. If using a plain strip of paper, mark your strip with a pen where the end of the bracelet needs to be. Then measure the paper strip with a ruler. This is the wrist size. 

Care instructions

Some tips on caring for your jewelry

Be careful with light and heat - Light and heat can affect a colored gemstone’s durability and color

Exposure to chemicals can damage or discolor precious metals – gold, silver, and platinum – and may harm some colored gems. Even everyday substances like hairspray, lotion, perfume or other cosmetics can contain chemicals that will permanently damage the surface of your pearls and other delicate or porous gems (like turquoise). Fine jewelry should be removed before diving into a chlorinated swimming pool or before using household cleaners. Many of these cleaners contain ammonia, which can be too harsh for delicate gems or vintage jewelry.

If you may have any other questions or concerns don't hesitate to send us a message. We will respond shortly.